My milkmen Tickets
PLEASE NOTE: If this is your first time logging in, you will need to click 'SIGN UP' and provide the email address used during your purchase.
As a reminder, upon completion of your order, you will receive an email from ordertracking@tickets.com.
Please add this email address to your contacts or address book to ensure receipt. If you bought tickets for a game and did not receive an email, please check the filtered / spam / junk folder(s) for the email address you used at time of purchase because this may be the first time you are receiving a communication from Tickets.com (ordertracking@tickets.com).
OVERVIEW
With My Milkmen Tickets, your online ticket manager, you can easily manage your season and single game tickets from a secure and convenient location.
VIEW & DOWNLOAD GUIDE
Digital tickets provide a safe, convenient and secure way for fans to use and share game tickets. It also helps prevent lost, forgotten and fraudulent tickets and provides a contactless entry solution for all fans coming through the gates at Franklin Field.
Use the resources on this page to learn how you can access, forward and recall your digital tickets, and everything in between!
FIRST TIME USER
GET STEP-BY-STEP INSTRUCTIONS
PLEASE NOTE : If this is your first time logging in, you will need to click 'SIGN UP' and provide the email address used during your purchase.
Print Tickets - Print your tickets at home, or show them electronically on your phone
Forward Tickets - Share your tickets with friends, family, colleagues or whomever you like!
Exchange Tickets - Ticket holders can exchange their tickets online (functionality available mid-March each season)
Account Update - Update your account information including password, e-mail address, phone, credit card information, e-mail confirmation preferences, etc
MY MILKMEN TICKETS
Frequently Asked Questions
How can I login to access the tickets I purchased?
Whether you purchased online using Fevo or through a Milkmen box office representative, your first step will be to visit My Milkmen Tickets and click 'SIGN UP.' Make sure to use the email address provided during your purchase. Please double-check to make sure it is an exact match to your order.
What are the benefits of using digital ticketing?
Digital ticketing provides a safe, convenient and secure way for fans to use and share game tickets. It also helps prevent lost, forgotten and fraudulent tickets and provides a contactless entry solution for all fans coming through the gates at Franklin Field.
How do I access digital tickets I’ve purchased?
Digital tickets can be accessed in one of two ways. After purchasing tickets, you will receive a confirmation email with a link that says, “Click here to access your tickets.” Tickets can be viewed and scanned on a mobile device or printed off at home. If you are unable to locate that confirmation email, you can also access your digital tickets by logging into your My Tickets account directly.
What do I show at the ballpark gates for entry?
A QR code or barcode (depending on the type of digital ticket used) will be shown on the screen of your mobile device at the gates and scanned by an employee for entry.
Can I print my ticket from home?
Yes, tickets can be printed from home by logging in to your My Tickets account on a computer, clicking on the menu in the upper right-hand corner, selecting “My Tickets,” and clicking on “Print Tickets.”
Can I have multiple tickets on a single phone?
Yes, you can swipe to view and scan multiple tickets on a single phone. For example, if a family of 4 individuals is walking into the game together, only one person would need to show the 4 tickets on his or her phone.
Can I add digital tickets to my Apple Wallet or Google Wallet?
Yes! To save tickets to your Apple or Google Wallet, view your confirmation email on your mobile device and select either “Click here to add your tickets to Apple Wallet now” or “Click here to add your tickets to Google Wallet now.” You can also add tickets to your Apple Wallet by logging into your My Tickets account directly.
Ticket Forwarding and Recalling
How can I forward tickets to someone else?
Please click here to view instructions on how to forward tickets.
Will the person I forward a ticket to need a Milkmen ticket account?
Yes. If they do not already have an account associated with the email address you forwarded the ticket to, they will be prompted to create an account upon receiving the ticket.
If I receive a forwarded ticket, can I then forward that ticket on to another person?
Yes, a ticket you receive can be forwarded to another individual. You (as the new sender) and the new recipient will both receive confirmation emails once the action is complete. There is no limit to the number of times a ticket can be forwarded.
Where can I see who a ticket was forwarded to?
You can view the recipients of your ticket forwards by logging in to your My Tickets account, clicking on “View All Ticket Inventory,” and then clicking on an event date. The name of the recipient will appear with each forwarded ticket.
How can I recall tickets that I forwarded to someone else?
Please click here to view instructions on how to recall tickets.
Can I recall a forwarded ticket after it has been accepted and re-sent to another person?
Yes, the original ticket owner can recall a ticket back to his or her account no matter how many times it has been re-forwarded as long as it has not been scanned for entry.
Troubleshooting
What if I don’t receive my confirmation email?
After tickets have been purchased it can take up to 15 minutes for your confirmation email to arrive. If it has been longer than 15 minutes, we suggest checking your ‘spam/junk folder’ for an email from ordertracking@tickets.com. If you are using a Gmail account, please check the social and promotions tabs of your inbox as well. If you still cannot locate your confirmation email, please call the Franklin Field Box Office at (414) 224-9283.
What if I forgot my password?
You can reset your password by clicking ‘Reset Password’ on the My Tickets login page. You will receive an email with a temporary password. If you have difficulties resetting your password, please call the Franklin Field Box Office at (414) 224-9283.
What if I don’t have a smart phone?
You are still able to purchase, use, print and share Milkmen tickets without a mobile device. All necessary ticket actions can be completed by logging in to your My Tickets account on a computer.
What if I lose internet connectivity while waiting in line?
We recommend viewing your digital tickets on your mobile device prior to arriving at Franklin Field. Once viewed, the data associated with your tickets will be saved to a storage area on your phone. They can be re-displayed out of this storage area without re-establishing a connection.
What if my phone battery dies before I enter?
Visit the Franklin Field Box Office window for assistance.
What if I cannot find tickets I purchased?
Double check that you are logged into a My Tickets account with the same email address and name that was used to purchase the tickets. If you are still having difficulty locating tickets you believe should be appearing, call the Franklin Field Box Office at (414) 224-9283.
What if I accidentally forwarded a ticket to the wrong email address?
Simply follow the instructions for recalling tickets. Once the ticket is back in your account, you can then re-forward it to the correct email address.
What if I cannot find tickets that were forwarded to me?
Double check that you are logged into a My Tickets account with the same email address the sender used to forward you the tickets. You may also have the sender recall the tickets and then re-forward them to you at your preferred email address. If you are still not able to locate tickets you believe should be appearing, call the Franklin Field Box Office at (414) 224-9283.
