WHAT TO EXPECT
- After purchasing online, you can manage your tickets with My Milkmen Tickets.
- Remember: If this is your first time logging in, you will need to click 'SIGN UP' and provide the email address used during your purchase whether that was through a Box Office representative, this website, Tickets.com, or Fevo.
- When you arrive for the game, enter the Ballpark Commons campus from 76th Street.
- You’ll be directed by a staff member to the parking lot.
- Gates open 1 hour prior to the start of the game. Here's a link to our stadium map for quick reference.
- We recommend purchasing tickets online prior to being parked. All sales are final. No refunds or exchanges.
- After purchasing tickets, you will receive an email from ordertracking@tickets.com. Please add this email address to your contacts or address book to ensure receipt.
- There are NO carry-ins. Food & beverages will be available at our concession stands.
- REMEMBER: Franklin Field is a cashless venue. That includes all concession stands & the Team Store, so please remember your credit card.
GETTING TO FRANKLIN FIELD
- Our address is: 7035 S Ballpark Drive, Franklin, WI 53132 (near 76th & Rawson Avenue)
BUYING & MANAGING TICKETS
- Please visit milwaukeemilkmen.com to secure your tickets today! Online fees will occur at time of transaction and will differ by transaction type: package buy, ticket exchange, and single game ticket purchase.
- Children 2 and under get in for free.
- All sales are final. No refunds or exchanges.
- After purchasing tickets, you will receive an email from ordertracking@tickets.com. Please add this email address to your contacts or address book to ensure receipt.
- If you bought tickets for a game and did not receive an email, please check the filtered / spam / junk folder(s) for the email address you used at time of purchase because this may be the first time you are receiving a communication from Tickets.com (ordertracking@tickets.com).
- My Milkmen Tickets is your online account manager. After logging in, you can access, print, and forward tickets. Please click here to learn more and login.
- If you would prefer, you are able to buy tickets in person from our Box Office on game days one hour before game time.
Game Times
- Mon - Fri: 6:35 pm
- Sat: 6:00 pm
- Sun: 1:00 pm
TICKET PLAN HOLDER REWARDS PICK-UP
- The BIGGER the game plan, the GREATER the rewards
- Plan holders will be able to pick-up applicable passes & refreshment vouchers for redemption from our stadium Box Office on Opening Day & every regular season game day thereafter
- Gifts usually arrive before end of July, we will be in touch to share when they're ready for pickup!
Educators Credit Union Club ALL-INCLUSIVE MENU
- Ballpark Menu: Hot Dogs, Brats, Burgers, Chips, Cookies, Pasta Salad, Ice Cream Sandwiches, Milkshakes, Beer, Vizzy, Soda, Water
- Smokehouse Menu: BBQ Pulled Pork, Sliced Beef Brisket, Brioche Buns, Pasta Salad, Chips, Cookies, Ice Cream Sandwiches, Milkshakes, Beer, Vizzy, Soda, Water
LEINENKUGEL'S HOP YARD ALL-INCLUSIVE MENU
- Cheeseburgers
- Hamburgers
- Bratwurst
- Hot Dogs
- Assorted Cookies
- Assorted Chips
- Nacho Chips & Cheese + Salsa
- Popcorn
- Bottled Soda (Coke, Diet Coke, Sprite)
- Bottled Water
- Draft Beer (Miller Lite, Coors Lite, Miller High Life, Leinenkugel's Summer Shandy, Angry Orchard, Lakefront IPA)
ACCESSIBLE SEATING
- Accessible Seating is available throughout Franklin Field (formerly known as Milkmen Stadium); primarily in the Scout, MOSH Dugout & Outfield areas.
- Please ask an usher if you need assistance locating these seats.
- Accessible seats are spaces specifically designed for wheelchairs and include features such as an accessible approach, location at grade, clear floor space, and larger dimensions.
People with mobility disabilities who require accessible seating because of their disability are permitted to purchase tickets for accessible seats. This group includes people who use wheelchairs, those who use other mobility devices, and people who cannot climb steps or walk long distances because of significant arthritis or severe respiratory, circulatory, or cardiac conditions.
Individuals who have a disability that requires use of the accessible features that are provided in accessible seating are also permitted to purchase accessible seats, including people who cannot sit in a straight-back chair or those whose service dogs cannot fit under a non-accessible seat or lie safely in the aisle.
Tickets for accessible seats may be sold to individuals who require accessible seating themselves or to someone purchasing on their behalf. People who do not fall within the categories above but merely have a preference for accessible seating are not entitled to purchase accessible seats.
ALCOHOL
- Beer is available at all concession stands; limit two beers per person per purchase.
- Each customer must present valid picture identification at the time of purchase.
- All beer sales will conclude with the first pitch of the middle of the 8th inning on a regular basis, however, Milkmen management reserves the right to discontinue beer sales without notice and/or refuse the sale of beer to any individual.
- A Milkmen staff member will gladly arrange for transportation for anyone that has had too much to drink.
ATM
- At this time, an ATM is not available at Franklin Field.
BIKE RACKS
- Franklin Field has a bike rack on-site by the main entrance.
- There is also plenty of fencing to secure a bike.
BIRTHDAY & OTHER SPECIAL ANNOUNCEMENT REQUESTS
- Celebrating a birthday or anniversary with us? Let us enhance your special day with a birthday announcement during a Milkmen baseball game.
- Requests are due 72 hours in advance of the game and are subject to availability.
- Please submit your name, address, email, phone, date of the game and what you are celebrating to ticketing@rocventures.org.
BOX OFFICE
- Our stadium Box Office is open on game days beginning 1 hour prior to first pitch. Please contact us for fastest service outside of these dates & hours.
BROADCAST
CAMERAS / VIDEO EQUIPMENT
- Cameras are welcome at Franklin Field to capture all the exciting memories taking place at Milkmen games this summer.
- Please be mindful of your fellow fans and the action on the field while taking pictures.
CARRY-IN POLICY
- Carry-in beverages, food, or coolers are not permitted in Franklin Field.
CLUB LEVEL ACCESS
- Fans with tickets for seats on the club level may use the stairs on either end of the concourse or the elevator located behind Section 104. Please retain your ticket to ensure your access to those areas.
CONCESSIONS
- Franklin Field has all kinds of delicious food options throughout the stadium – there will surely be something for everyone to enjoy!
- As a reminder, outside food and beverage is not permitted inside Franklin Field.
CONDUCT
The Milwaukee Milkmen are committed to creating a safe, comfortable and enjoyable experience for its guests. The staff will proactively intervene to support an environment where event patrons, their guests and other fans can enjoy the event experience free from the following behaviors:
- Behavior that is unruly, disruptive or illegal in nature
- Offensive language or obscene gestures
- Interference with the progress of the game (including throwing objects onto the field)
- Failing to follow instructions of stadium personnel
- Harassment of home or opposing team and fans, including on social media
Guests who cannot conform their conduct to these rules, or who are otherwise unruly or inconsiderate (including fighting) are not welcome at Milwaukee Milkmen games. Such conduct will not be tolerated and will result in ejection from the stadium and/or revocation of ticket privileges.
Each guest should be in possession of their ticket and be ready to display it to stadium officials to verify seat location. All Season Ticket Holders are responsible for their own conduct as well as the conduct of their guests and/or persons occupying their seats.
CREDIT CARDS
- The team store and all our concession stands located around the stadium are happy to accept Visa, MasterCard, Discover, and American Express.
CUSTOMER SERVICE
- For all your customer service needs while enjoying a game at Franklin Field, please visit Fan Assistance located near the front entrance of Franklin Field and a staff member will be happy to assist you.
DONATION REQUESTS
- As a Wisconsin community-based sports organization, the Milwaukee Milkmen understands the importance of community support.
- We are proud to stand alongside you and strive to be actively involved to support the communities supporting us.
- As such, we are dedicated to giving back to the communities where our fans, host families, sponsors and friends live, work and serve.
- We support the efforts of groups that work with the disadvantaged, youth development, youth sports programs, non-profit organizations and more.
- If you would like to request a donation, please fill out the online application form
EMPLOYMENT
FAN EXPERIENCES
COLOR GUARD: Take center field as the Color Guard and present the colors during the National Anthem!
NATIONAL ANTHEM: Your band or choir can perform the National Anthem at a Milkmen home game!
PRIME TIME PERFORMANCE: Calling all dance, cheer and other creative acts!! Come entertain our fans on the Milkmen field during pregame!
Contact ticketing@rocventures.org for more information and availability!
FIRST AID
- If at any time you find yourself or a member of your party in need of First Aid assistance, please let any Franklin Field staff member know so they can get in touch with the on-duty EMT.
- Basic First Aid needs can be addressed at the Franklin Field Guest Services.
- As a courtesy to our fans, Curtis Ambulance will have staff at every game should any medical/emergency needs arise.
FOUL BALLS AND FLYING BATS
- Keep your eye on the ball – that applies to both the players on the field as well as you the fan at Franklin Field. Getting a foul ball at a baseball game is very exciting, however, foul balls often are traveling at high rates of speed as they leave the playing field.
- Please pay attention to the action on the field to help ensure your safety and the safety of those around you. Any foul ball that is hit into the stands may be kept as a souvenir, however fans may not go outside of the park or onto the playing field to retrieve foul balls.
- Although a rarer occurrence, please be aware that bats can slip out of a player’s hands and fly towards the seating area as well. We ask that you please return the bat to the player or to a Milkmen Stadium staff member.
GATES
- Gates at Franklin Field open one hour prior to game time, unless noted differently on the website.
GIFTING TICKETS & TICKET PACKAGES
- While we are not able to offer gift cards at this time, game vouchers or mini game plans are a great alternative. Please click here for more info.
- If you are gifting a ticket package for the holidays, please feel free to download this gift note to print and give to the gift recipient.
GROUP OUTINGS
- Looking for a fun, unique option for a group of friends, the office, or the whole family? Look no further – from tickets, to food offerings, to special event options for your group, we offer it all! Bring the whole gang out for great food and a family entertainment experience like none other at Franklin Field!
- Book your group outing today!
HOTELS
LAWN SEATING IN THE Educators Credit Union PASTURES
- Seating in the Pastures is on a first come, first served basis.
- Fans are welcome to bring blankets for these areas; however, lawn chairs, large umbrellas, wagons, and carts are not permitted.
LOST & FOUND
- Items can be turned in to, or retrieved from the Fan Assistance area.
MAILING ADDRESS
- Letters to Milwaukee Milkmen players should be addressed as follows:
- Player Name
c/o Milwaukee Milkmen
7044 S. Ballpark Dr., Suite 300
Franklin, WI 53132 - If a response is desired, please enclose a self-addressed, stamped envelope. The Milwaukee Milkmen cannot assume responsibility for lost, misdirected, or unanswered requests.
MEDIA
- Any media looking to acquire credentials to a Milwaukee Milkmen game should email Jacob at jacobr@rocventures.org
MERCHANDISE
- Get your favorite Milkmen gear at the Pro Shop open on game days and located near the front entrance to Franklin Field.
NETS
- Protective nets are in place from Dugout to Dugout.
PAGING
- Paging services are only available in the case of an emergency.
- If you need a fan paged, please speak to a representative at the Fan Assistance area.
PARKING
Please follow the Franklin Field staff directions when entering and exiting the lots to ensure a safe environment for all. For a detailed parking map, click here.
Free parking is available while attending Milwaukee Milkmen games.
Preferred Parking is available for $5 onsite if you'd like to park close to the gates. Preferred Parking passes are included at no additional cost for 9-game, 25-game and full season ticket plan holders.
PEANUT-FREE FACILITY
- Franklin Field is a peanut-free facility.
- We may have some products that come from peanut plants (candy), so it’s important to ask and read the labels.
PHONE
Our phone number is 414-224-9283. Please contact us online for fastest service.
POSTGAME ATTRACTIONS
Check out our schedule for each season's planned postgame attractions such as fireworks, movies, candy drops, and more!
Please note that these attractions are subject to weather. In the event it must be canceled due to weather, refunds will not be granted.
RAIN OUTS
- In the event five innings of one game are not completed, your ticket may be good for any remaining regular season home game (in the current season), based on availability. Your ticket must be exchanged for a ticket of equal value, subject to availability. Please use this form to submit your exchange request. There will be no refunds issued.
- When the game is officially delayed, play will continue as soon as weather permits. Tickets cannot be refunded or exchanged.
- If the Milkmen cancel a game due to weather prior to gates opening, it will be posted immediately on www.milwaukeemilkmen.com and/or our social media channels. In this case, your ticket may be good for any remaining regular season home game (in the current season), based on availability. Your ticket must be exchanged for a ticket of equal value, subject to availability. Please use this form to submit your exchange request. There will be no refunds issued.
RE-ENTRY
- For your safety, re-entry is not permitted into Franklin Field for any reason.
- If you should need to exit the stadium for any reason before or during the game, please see a Milkmen staff member in advance of leaving to ensure re-entry is permissible without purchasing a new ticket.
REFUND POLICY
- No refunds or exchanges on tickets once a purchase is made.
RESTROOMS
- Restrooms are located throughout the stadium and are handicapped accessible.
- Family restrooms are located behind sections 103/104, 107/108, and in Centerfield.
SEASON TICKET HOLDER COMMUNICATIONS
- Please add milkmenticketing@rocventures-email.com & ticketing@rocventures.org to your address book to ensure email delivery from our team.
SECURITY
- All fans and their bags are subject to search upon entering Franklin Field. For the safety of all guests, the following items are prohibited:
• Any outside food and beverage
• Weapons of any kind, including firearms (weapons carried with a permit are also prohibited)
• Knives of any size
• Canes, chains or sticks of any length (non-medical use canes)
• Fireworks or any explosives
• Illegal drugs
• Laser pointers
• Pets (except service animals)
SINGLE GAME TICKET PRICES
SMOKING
- Franklin Field prohibits smoking, including the use of e-cigarettes, vaporizers and other similar devices except in designated smoking areas.
- Please inquire with a Franklin Field staff member for the designated smoking location.
SOCIAL MEDIA
- Twitter: @MKEmilkmen
- Instagram: @mkemilkmen
- Facebook: Milwaukee Milkmen
- YouTube: Milwaukee Milkmen
- Snapchat: mkemilkmen
TAILGATING
- Due to a city ordinance tailgating is not allowed. Franklin Field offers several ticket options for you to enjoy food and drink such as the Leinenkugel’s Hop Yard and Educators Credit Union Club.
TICKET RECEIPT
- After purchasing tickets, you will receive an email from ordertracking@tickets.com. Please add this email address to your contacts or address book to ensure receipt.
- In addition to receiving an email confirmation, your tickets will also be available within My Milkmen Tickets.
- My Milkmen Tickets is your online account manager. Please click here to learn more and login.
If you bought tickets for a game and did not receive an email, please check the filtered / spam / junk folder(s) for the email address you used at time of purchase because this may be the first time you are receiving a communication from Tickets.com.
As a reminder, the email will come from ordertracking@tickets.com. Please add this email address to your contacts or address book to ensure receipt.
If you are still having difficulty, please email ticketing@milwaukeemilkmen.com to connect with the Box Office for personal attention.
UMBRELLAS
Small, compact umbrellas are permitted only if when opened, they do not obstruct the view of other guests.
Golf size umbrellas are not permitted into the ballpark.
VOUCHER REDEMPTION
